Privacy

Privacy Policy

Last Updated: 4th March 2025

At Heavify, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit heavify.com (“Website”) or use our AI-powered sales automation services (“Services”). By accessing our Website or Services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our Services:

1.1 Information You Provide Directly

Account Information: Name, email, company name, and payment details when you register for our Services.
Billing Information: If you subscribe to our paid plans, we collect payment details via our third-party payment processor (Stripe).
Communication Data: Any information you share when you contact us, including emails and customer support inquiries.

1.2 Information We Collect Automatically

Usage Data: We track how you interact with our Website and Services (e.g., pages visited, time spent on site, and features used).
Device & Log Data: Your IP address, browser type, operating system, and location data (if enabled).
Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze website performance.

1.3 Information from Third Parties

We may collect data from LinkedIn, public sources, or lead enrichment services to provide relevant prospecting insights.
If you connect third-party services (e.g., CRMs), we may collect and sync relevant data based on your permissions.

2. How We Use Your Information

We process your data to:
✅ Provide and manage our Services – including account setup, billing, and customer support.
✅ Improve AI-powered prospecting & outreach – optimizing lead enrichment, messaging, and engagement rates.
✅ Enhance Website experience – personalizing content, running analytics, and improving usability.
✅ Communicate with you – sending updates, transactional emails, and responding to inquiries.
✅ Ensure security & compliance – preventing fraud, enforcing terms, and complying with legal obligations.

3. How We Share Your Information

We never sell your data. However, we may share it in the following cases:

🔹 Service Providers: We work with trusted third parties (e.g., Stripe, email providers, analytics tools) to operate and improve our Services.
🔹 Legal Requirements: If required by law or to protect Heavify’s rights, we may disclose information to authorities.
🔹 Business Transfers: If Heavify undergoes a merger, acquisition, or sale, your information may be transferred as part of the business transaction.

4. Data Security & Retention

🔐 We prioritize your security. Heavify uses industry-standard encryption and security measures to protect your data.

Retention: We retain your data only as long as necessary for legal and operational reasons.
Account Deletion: You can request deletion of your account and personal data at any time by contacting us.

5. Your Privacy Rights

Depending on your location (e.g., EU under GDPR, California under CCPA), you may have rights to:
✔️ Access & update your data – Request a copy or correction of your information.
✔️ Delete your data – Request permanent deletion of your stored information.
✔️ Opt-out of marketing emails – Unsubscribe anytime via email settings.
✔️ Restrict processing – Limit how we use your data in certain cases.

To exercise your rights, contact us at 📩 [email protected].

6. Cookies & Tracking

We use cookies to enhance user experience and analyze performance.

Essential Cookies – Necessary for website functionality.
Analytics Cookies – Track usage patterns to improve our Services.
Marketing Cookies – Used for retargeting and personalized ads.

Managing Cookies: You can control or disable cookies via your browser settings.

7. Third-Party Services & Links

Our Website may contain links to third-party websites (e.g., CRMs, LinkedIn, Stripe). We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or our practices. We encourage you to review this page periodically. If significant changes occur, we will notify you via email or Website updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Heavify